Ordering & Shipping

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Learn about delivery times, shipping options, and where Xplora can ship.

Will my kid's watch work if we travel to Alaska or use a military address?

Only the XGO3 ships to Alaska under standard shipping, and military APO/FPO addresses aren't supported at all. Standard shipping otherwise covers the continental US and Hawaii.

How fast will my order actually arrive?

Standard shipping is free and takes 3-5 business days, or you can pay $9.99 for 2-business-day express shipping. Orders placed before 2:00pm ET ship the same day.

Will my kid's watch actually work at our address?

Standard shipping covers the continental US and Hawaii, though only the XGO3 ships to Alaska, and military APO/FPO addresses aren't supported. Xplora Connect itself runs on the AT&T and T-Mobile networks.

If I order today, how fast will the watch actually arrive?

Orders placed before 2:00pm ET ship the same day. Smartwatches ship free with standard shipping in 3-5 business days, or you can pay $9.99 for express shipping that arrives in 2 business days.

Does the XGO3 or X6Play ship to Alaska or APO addresses?

Only the XGO3 ships to Alaska. Military APO/FPO addresses aren't supported for standard shipping, which otherwise covers the continental US and Hawaii.

How fast will my order ship, and does it come to my state?

Smartwatches ship free with standard shipping in 3-5 business days, or $9.99 express in 2 business days, and orders placed before 2:00pm ET ship the same day. Standard shipping covers the continental US and Hawaii, though only the XGO3 ships to Alaska, and military APO/FPO addresses aren't supported.

How fast will my order arrive, and can I pay extra for faster shipping?

Smartwatches ship free with standard shipping in 3-5 business days, or you can pay $9.99 for express shipping that arrives in 2 business days. Orders placed before 2:00pm ET ship the same day.

Do you ship to Alaska or to military addresses?

Standard shipping covers the continental US and Hawaii. Only the XGO3 ships to Alaska, and Xplora doesn't currently support military APO/FPO addresses.

We live in Alaska, can we even order one of these?

Standard shipping covers the continental US and Hawaii, but only the XGO3 ships to Alaska. Military APO/FPO addresses aren't supported.

How long will it take to actually get the watch if I order today?

Smartwatches ship free with standard shipping in 3-5 business days, or you can pay $9.99 for 2-business-day express shipping. Orders placed before 2:00pm ET ship the same day.

How much does express shipping cost and how fast will it get here?

Express shipping is $9.99 and delivers in 2 business days, compared to free standard shipping which takes 3-5 business days. Orders placed before 2:00pm ET ship the same day.

If I order today, will my kid's watch actually ship today?

Yes, orders placed before 2:00pm ET ship the same day. Standard shipping is free and takes 3-5 business days, or you can pick $9.99 express shipping for 2-business-day delivery.

Can I pay extra to get my kid's watch faster?

Yes. Smartwatches ship free with standard shipping in 3-5 business days, or you can choose $9.99 express shipping for delivery in 2 business days. Orders placed before 2:00pm ET ship the same day.

Can I pay for express shipping if I need the watch to arrive in time for a birthday?

Yes. Standard shipping is free and takes 3-5 business days, but you can choose 2-day express shipping for $9.99. Orders placed before 2:00pm ET ship the same day, so express shipping plus an early order can get a watch there quickly for a gift.

How much is express shipping and how fast will it get here?

Standard shipping on smartwatches is free and takes 3-5 business days. If you need it faster, 2-day express shipping is available for $9.99, and orders placed before 2:00pm ET ship the same day.

What's the fastest shipping option if I need the watch before an event?

Xplora offers $9.99 express shipping that delivers in 2 business days, on top of the free standard shipping option (3-5 business days). Orders placed before 2:00pm ET ship the same day.

Are Xplora watches usually in stock and ready to ship quickly?

Orders placed before 2:00pm ET ship the same day, with free standard shipping taking 3-5 business days or $9.99 express shipping arriving in 2 business days.

Does the $9.99 express shipping option apply to accessories like bands and chargers, or just the watches?

Free standard shipping (3-5 business days) applies to smart watches and watch replacements automatically, and other Xplora products like bands and chargers also ship free standard. The $9.99 2-day express option is specifically called out for smart watches and watch replacements.

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